Methods of Payment

Card holder details are checked securely by a third party payment gateway. We accept the majority of debit and credit cards with the exception of American Express. Your card will be charged at the time of despatch. Burford Garden Company is a Verified by Visa (VBV) and Mastercard Secure Code (MSC) Retailer. Signing up to VBV or MSC gives you extra protection against unauthorised card transactions when shopping online, and Burford recommends you to contact your card issuer to enrol. It's one small step towards extra peace of mind.

Placing an Order

By placing an order with us, you are accepting our terms and conditions.

Orders

Whilst we endeavour to keep all items in stock and available for immediate despatch, this may not always be possible.

In the event that an item is temporarily out of stock we will contact you within 24 hours and advise you of an anticipated delivery time. If you have ordered multiple items you will be given the option of waiting and receiving your items all together, or you can choose to have them delivered in more than one consignment.

If an item has been discontinued or we are unable to secure further stock, we will cancel that order.

Please note, as with all Online Shopping, your completion of the checkout process does not explicitly guarantee we are able to supply the goods ordered.